BOL 1.0

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All the convenience that bol.com has to offer, in one app. Stay informed about discounts and never miss a deal, shop directly in our store anytime and anywhere, securely pay through the app with your bank (such as ING, Rabobank, or ABN Amro), and choose from a variety of delivery options; either directly to your home or to a pickup point at PostNL, Albert Heijn, Bpost, or Delhaize.

Shopping through the bol.com app comes with numerous benefits:

Your bol.com, always at your fingertips
Easily create an account or log in with your existing account. The app supports touch id and face id verification for added security and convenience.

Personalized recommendations
Receive personalized tips to discover the best from our range of millions of products. Tips may include related items, promotions, and offers.

New day, new deal
Every day brings a new deal. Open the app to quickly view the latest daily offer. If you're a true fan, you can also receive notifications about the deals.

Easy search function
Perfect for those who already know what they want to buy. The search function is immediately visible when you open the app and provides suggestions and additions based on your search keywords.

Convenient filtering options
Having trouble choosing from 5000 results? Use the extensive filtering options to filter by category (such as fashion, electronics, and games) or brand (such as Nike, Adidas, Apple, Samsung, Rituals, Philips Hue, Lego, Pampers, etc.).

Tap on
Don't feel like typing? Navigate through categories (such as fashion, electronics, or games). The app also features a barcode/QR code scanner, perfect for The Big Toy Book!

Product comparisons
Each product shows a clear description, specifications, customer reviews, and related products so that you can easily compare. Whether you're a fan or still unsure about a product, you can easily share it via WhatsApp, Facebook, Twitter, or email.

bol.com as a marketplace
Thousands of retailers (such as About You, BCC, Gall & Gall, Etos, etc.) sell their products through bol.com, giving you as a customer more choice in terms of assortment, price, and delivery time. Sales always go through bol.com, and we provide comprehensive information about the sellers for each product.

Wishlists full of desires
Save your favorite products on wishlists. You can create multiple lists and, if desired, share them via WhatsApp, Facebook, Twitter, or email. Convenient for family and friends during birthdays, for example.

Secure and trusted ordering
Order with trusted payment options such as pay later, credit card, iDEAL, and Bancontact. The payment is then processed through the app of your bank (such as ING, Rabobank, ABN Amro, Bunq, etc.).

Delivery options
Have your order delivered on the date that suits you best, in the evening or during the day. Not at home? No problem. Choose delivery to a pickup point at PostNL, Albert Heijn, Bpost or Delhaize.

Stay informed
Activate push notifications to receive delivery updates and payment reminders. Want more? Also activate notifications for promotions & recommendations and/or updates on discounts for your wishlists.

Customer service
We are here for you 24 hours a day, 7 days a week. Feel free to ask any questions through the chat function in the app. You will be notified when your answer is ready. You can also call or email us of course.

Returns
Take your time because you have a 30-day cooling-off period. Not quite what you wanted? You can return it free of charge and often without printing anything out, for example at PostNL, Albert Heijn, Bpost or Delhaize.

Feedback?
Always welcome! Feel free to write a review or share it in a message to klantenservice@bol.com.

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